As a DBK customer you will be able to take advantage of this site. You will be able to browse through your current open orders as well as past-shipped orders. You will have complete repair history and will be able to see delivery information including who signed for the order at your location instantaneously.
DBK'S ServTrack will also show you the status of the units that are in for service. You will have the ability to search and view the repair history of your unit by serial number, customer number, etc. Receiving reports as well as shipping reports are available. All reports are downloadable to Excel spreadsheet formatted for ease of use.
All access to this system is password protected. All passwords are tied in with the customers specific information and will not allow viewing of other customer orders on the system.
If you are a DBK customer and would like to have access to this site, please contact DBK at 1(800) 725-7226 and ask for your corresponding customer service representative. Or if you would like a demonstration of this sight please contact DBK's sales department at 1(800) 725-7226 (sales) or e-mail us at info@dbk.com.
To receive further information on DBK ServTrack and it's many customizable features you can also contact our sales department.
[SERVTRACK]
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