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As
a DBK customer you will be able to take advantage of this site.
You will be able to browse through your current open orders as
well as past-shipped orders. You will have complete repair history
and will be able to see delivery information including who signed
for the order at your location instantaneously.
DBK'S
ServTrack will also show you
the status of the units that are in for service. You will have
the ability to search and view the repair history of your unit
by serial number, customer number, etc. Receiving reports as well
as shipping reports are available. All reports are downloadable
to Excel spreadsheet formatted for ease of use.
All
access to this system is password protected. All passwords are
tied in with the customers specific information and will not allow
viewing of other customer orders on the system.
If
you are a DBK customer and would like to have access to this site, please contact DBK
at 1(800) 725-7226 and ask for your corresponding customer service representative.
Or if you would like a demonstration of this sight please
contact DBK's sales department at 1(800) 725-7226 (sales) or e-mail
us at info@dbk.com.
To
receive further information on DBK ServTrack
and it's many customizable features you can also contact our sales
department.
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